Business Thursday, June 19, 2003
Business network yields tips




Mary Jacobson (left) shows a sample of her product to Mike Unrein while Bob Deenin (center) watches the transaction Thursday during a meeting of LeTip of Salem at the Creekside Country Club, 6250 Club house Drive SE. LeTip is a group of professionals who share references and ideas.

This group always checks its references.

SHAWNA ROREM
Statesman Journal
June 16, 2003

For small-business owners, there’s nothing like having good connections.

Patty Green, whose family owns Pemberton’s Florist, knows that firsthand.

When the economy soured last year, she joined LeTip of Salem, a networking group. Within the first week, she had 25 extra orders straight from the club.

“We never saw a slowdown from the economy,” she said. “A lot of that is because of LeTip.”

It costs about $800 per year to belong to the group. For that, she estimates she gets at least $28,000 in sales that she attributes directly to the club.

Networking groups, also known as tip clubs, work like this: There’s only one person per profession or service that belongs. For example, only one florist can belong to the group.

Members refer people to one another. Every time a business transaction takes place through referrals, it’s called a “tip.”

The idea is to steer business toward the members in the group.

In 2001, the club generated about $1.8 million in tips. The 2002 figures should be closer to $2.4 million, said Mike Unrein, an accountant who has been in the group for about seven years.

“I’m a CPA,” he said. “I often have people who ask me if I know of a good attorney or know of someone who can refinance my house. When someone asks me for those referrals, I refer them to someone in the group. I know them, and I know they will do a good job for my clients and friends.”

It is important that Unrein know the professionals to whom he’s referring his clients.

“For professionals, referrals are the bread and butter of our business,” he said. “Your clients that you are referring tend to be serious clients. They aren’t shopping a price, they plan on being loyal for quite some time and they are willing to pay a little more.”

What sets networking groups apart from coffee klatches are their stringent rules. Some groups penalize participants who fail to bring in new members or share tips. Most kick out members who miss regularly scheduled meetings.

At LeTip of Salem, members can’t miss more than four meetings per quarter, which works out to attending at least three times per month. Each member also has to generate four tips per month either by referrals or by using another member’s service themselves.

“We want people to attend so we can get to know them, and they can get to know us,” Unrein said. “If they don’t know us, they won’t refer business to us, and vice versa.”

Referrals are the whole point of the group. Unlike professional service clubs, such as Kiwanis or Rotary, network clubs are solely designed to generate business leads.

With only one person per service allowed as a member, if you have an electrician or a mortgage broker who never attends, the rest of the members are missing out on that networking opportunity, Unrein said.

The quantity and quality of business leads generated is different in each industry.

Papa John’s, for example, sells plenty of $10 pizzas to LeTip members. A professional moving company, on the other hand, could go all year without tip, or get two in one year that totalled $100,000.

“Those industries that rely on personal relationships take more time to develop, even in these groups,” Unrein said.

It took Unrein about three years to start see significant gains from the group. Now, he attributes about half of his business to the club.

There are about a dozen tip clubs in the Salem area — a number that has been growing since about 1995.

With 85 members, LeTip of Salem is the second largest LeTip chapter in the country. The more members, the more business opportunities that exist.

Although professional groups have existed for years, the economic downturn appears to have sparked interest in networking as a relatively low-cost way of developing business.

“This is the No. 1 way to build your business and to secure opportunity … particularly in an uncertain economy,” said Tracy Turner, executive director of The Creative Group, a staffing company in Menlo Park, Calif.

In a recent survey, The Creative Group found that 48 percent of job seekers and small businesses said that they were doing more networking than three years ago.

— The Associated Press contributed to this report.

Shawna Rorem can be reached at (503) 399-6737.







Ed Swearinger (left) chats with Bob Walsh on Thursday at a LeTip of Salem meeting at the Creekside Country Club.





Jamie Daly (left) and Steve Bary compare notes Thursday at a LeTip of Salem meeting at the Creekside Country Club.



Copyright 2003 Statesman Journal, Salem, Oregon